We offer online video appointments for existing patients with commercial insurance. This service is also available to existing cash pay patients. All participants must have their own computer technology with Google Chrome (including working audio and video) to use in a quiet, private environment in order to participate.
Roaring Fork Neurology
350 Market St. #001 (Lower Level)
Basalt, CO 81621
Visit our Patient Portal at
roaringforkneurology.myupdox.com to communicate directly with our team. This service is for non-urgent issues only. To have your medical records sent to another provider, or if you need a copy of your medical records, please contact us through the patient portal or at 970-927-1141. We can also help you activate your patient portal account and view your records.
New neurology patients should arrive fifteen minutes early and bring the following:
After regular hours during the week, on weekends, and on holidays, the answering service will take messages and relay them to Dr. Allen. This service should be utilized only for urgent problems that need resolution prior to the next scheduled work day.
Insurance and Payment Information
Our practice is NOT in a physician network with provider-based billing. We are not owned by any hospital. What does this mean for you? Unlike those kinds of practices, you will only receive one bill from us. With provider-based billing from practices where the doctors are owned by the hospital, patients are charged for both physician (or non-physician provider) professional services (Part B) and the facility fee (Part A). That model generates two separate charges, two co-payments, and typically two bills, all for one episode of care. Again, our practice is a stand alone clinic where you will not be charged a facility fee, just for Dr. Allen's associations with the two hospitals where she is on staff. This is a huge benefit and cost savings for you as a patient in our clinic.
Call us at 970-927-1141 to schedule an appointment. You may also fax us a referral at 970-422-7123. We can be reached between 8am and 4pm, Monday through Friday. If you need renewals of your current prescriptions, please call the office during regular working hours at least one week in advance. You may also have your pharmacy fax us.
We are providers for Medicare and most insurance plans. We provide insurance billing; however, if you have not met your deductible for the year, payment will likely be due on the day of your appointment. Please be prepared to pay on the day of service. Anything not covered by insurance will be your responsibility. Your insurance company may also require you to pay a co-payment which should be paid at the time of service. Any and all additional co-insurance, deductibles, and/or other financial obligations as determined by your insurance carrier will be billed to you upon determination, and you are expected to pay these upon receipt. Please also notify us of any changes in your insurance coverage.
If you do not have insurance, ask about our cash discount policy.
If you have any questions regarding which insurance plans we accept or any other billing concerns about your visit, please call our billing service, Professional Medical Services at 520-296-1206.
If you are calling about Infusion Services, please call the following:
Clinical questions for Altus Infusion Nurse (Erin): 970-279-3853
Infusion billing questions for Altus Infusion Patient Advocate (Jessica): 346-774-2452
8:00 am - 4:00 pm Monday through Friday . 970-927-1141
We are located in the lower level of the Willits Care Center, the gray and orange building located directly in front of the Whole Foods Parking lot in Willits Town Center. Park on the other side of that building (OPPOSITE to the Whole Foods parking lot). Enter at the door marked 350 and come downstairs to the lower level.
350 Market St. #001, Basalt, CO 81621